Session Summary

Session Number:631
Session ID:S813
Session Title:Multiple Perspectives on Organizational Culture and Change
Short Title:Organizational Culture
Session Type:Division Paper
Hotel:Hyatt West
Floor:3
Room:Burnham
Time:Monday, August 09, 1999 9:00 AM - 10:20 AM

Sponsors

MH  (Eileen Kelly)kelly@ithaca.edu (607) 274-3291 

General People

Chair Ahmed, Mohammed  Ameer Institute of Technology ahmed@sbe.nova.edu 4074591598 
Discussant Arnold, Edwin W. Auburn U., Montgomery earnold@monk.aum.edu 3342443514 
Discussant Chandy, K. Thomas State U. of New York, Binghamton tchandy@indiana.edu 8128552718 
Discussant Hartley, Nell T. Robert Morris College hartley@robert-morris.edu 4122628294 

Submissions

Cloaked Culture and Veiled Diversity: Why Theorists Ignored Early U.S. Workforce Diversity 
 Kurowski, Lois Landis U. of Illinois, Urbana-Champaign 73134.3272@compuserve.com 518-426-4263 
 This paper examines four questions: Was the U.S. workforce diverse in previous times? What were the origins of its diverstiy? How did management scholars of the past view the diversity of the U.S. workforce? Why did they view diversity as they did? While the workforce was diverse, particularly in the era 1880-1930, the diversity was addressed exclusively in practitioner literature, not in theoretical literature. Five intellectual trends contributed to the "invisibility" of diversity in theoretical literature: ethnocentrism, America's vision of itself, nativism (especially racial nativism), assimilationism and convergence theory.
 Keywords: Diversity; Frederick Taylor;
The Key to High-Performing Suggestion Systems: Lessons From Their History in Sweden and Japan 
 Ostberg, Louise  U. of Massachusetts, Amherst agr@som.umass.edu (413)-545-5640 
 Robinson, Alan G. U. of Massachusetts, Amherst agr@som.umass.edu (413)-545-5640 
 Schroeder, Dean M. Valparaiso U. dean.schroeder@valpo.edu (219)-464-5177 
 Five decades ago, national initiatives were started in Sweden and Japan, backed strongly by their governments, to promote the widespread use of effective suggestion systems in companies. Although both countries made suggestion systems a national priority, they took opposite positions on the key question that confronts companies wanting to get more ideas from their employees. Unwittingly, they had begun a huge fifty-year long experiment comparing today's two main alternative models for managing employee ideas. The outcome, whose message could not be clearer, offers a unique opportunity to understand why such a wide gap has opened up between the state of the art in managing idea systems, and the state of the practice.
 Keywords: suggestion systems; Sweden; Japan
Historical Transformation: A Study in Organizational Change 
 Nilakant, Venkataraman  U. of Canterbury vnk@mang.canterbury.ac.nz 64 3 364 2987 Ext. 8621 
 A proliferation of paradigms characterises the current state of organization theory. The dominant perspectives within organization theory are the structural contingency theory, the population ecology theory, the resource dependence theory and the institutional theory. This has led to an ongoing debate between those who argue for a single paradigm and those who prefer multiple perspectives on organisations. This paper contends that historical analysis can provide a means for deciding between competing claims of a single paradigm approach and a multiple perspectives approach in organization theory. It presents a historical analysis of a unique form of business organisation that originated in India in the 19th century, flourished till the early part of this century and then declined in the subsequent years. This organizational form was eventually abolished by legislation in the 1970s. A study of the historical transformation of this business form, which was known as the managing agency system, provides a means of testing dominant perspectives such as the contingency, population ecology, resource dependence and institutional theories. Based on a historical analysis of the managing agency system, this paper argues that none of the dominant perspectives on organisations, by itself, can provide a unified and complete explanation that accounts for the growth, decline and demise of the managing agency system in India. Therefore, any coherent theory of organizational change must necessarily incorporate multiple perspectives on organizations and change. Historical analysis, it is argued, can help in the development of such a theory.
 Keywords: Historical analysis; Organizational change; Organization theory