Session Summary

Session Number:748
Session ID:S662
Session Title:Managing Change Complexity: Beyond Lewin's Legacy
Short Title:Managing Change Complexity
Session Type:Division Paper
Hotel:Hyatt East
Floor:LL2
Room:Columbus A
Time:Tuesday, August 10, 1999 10:30 AM - 11:50 AM

Sponsors

ODC  (Rami Shani)ashani@calpoly.edu (805) 756-1756 

General People

Chair Cummings, Tom G. U. of Southern California tcumming@bus.usc.edu (213)-740-0733 
Discussant Lowstedt, Jan  Stockholm School of Economics Jan.Lowstedt@hhs.se 46-8-7369466 
Discussant Edmondson, Amy C. Harvard U. aedmondson@hbs.edu (617) 495-6732 

Submissions

The De-Development of Contemporary Organizations 
 Nutt, Paul  Ohio State U., Columbus nutt.1@osu.edu 614-292-1275 
 Backoff, Robert W.  Ohio State U. backoff.1@osu.edu 614-292-6118 
  THE DE-DEVELOPMENT OF CONTEMPORARY ORGANIZATIONS The change literature seems to concentrate on reductions in size, tending to ignore how organizations move to a lower order of complexity. To prompt debate about this issue, the paper offers a way for leaders to reduce organizational complexity, which we can "de-development", as a means of improving organizational effectiveness. We show how de-developed organizations retain their effectiveness when they devolve by preserving core compentencies, customers, products, markets, channels, sources of revenue, alliances, competencies, or image that provide the basis for collaborative advantage. The prescriptive logic calls for a letting go to produce a soft-landing, one in which de-development can be desirable and offer some key steps in a de-development process. Ways to study de-development are also considerd.
 Keywords: TRANSFORMATION; CHANGE; LEADERSHIP
Towards a Processual Framework for Understanding Change 
 Dawson, Patrick  U. of Aberdeen p.dawson@abdn.ac.uk 44-1224-272712 
 This paper forwards the view that organizational change should be seen as a complex ongoing dynamic and not solidified or treated as a series of linear events. This view, which is being more readily accepted among the academic community, raises a series of questions about the nature of processual research and the purpose of processual analysis. In drawing on existing knolwedge and over fifteen years empirical research into companies such as, General Motors, Hewlett Packard and Pirelli Cables, a processual framework for understanding change is developed. The general approach taken is that organizations undergoing change comprise a number of dynamic states which interlock and overlap, and that processes associated with change should be analyzed ‘as-they-happen’ so that their emergent character can be understood within the context in which they take place. In so doing, the proposed framework sets out to understand: the political arenas in which decisions are made, histories recreated and strategies rationalised (the politics of change); the enabling and constraining characteristics of change programmes and the scale and type of change (the substance of change); and the conditions under which change is taking place in relation to external elements, such as, the business market environment and internal elements, including the history and culture of an organisation (the context of change). The paper concludes by calling for further processual research and the development of conceptual tools which can accommodate the complex nature, depth and dynamic of workplace change.
 Keywords: Change; Processual; Organizations
Extending Kurt Lewin's Legacy into the Emerging Pluralistic World 
 Motamedi, Kurt  Pepperdine U. motamedi@pepperdine.edu (310) 568-5577 
 An imigrant and escapee of Nazism, Lewin (1890-1947) understood the importance of tolerance and social justice. In the face of war, bigotry and injustice his research was grounded in democratic values, reflective observation, action research and field theory. He was an imminenet scholar and teacher who mentored many great contributors to the field of applied behavioral science. His humanitarian work and innovative ideas continue to influence the development of the field across numerous fronts contributing to quality of life and productivity.The emerging dynamic forces in the new millennium provide opportunities for searching and furthering Lewin's contributions. The new technologies, global competition, widening division of haves and have-nots, the misuse of natural resources, and greater interdependence of world events are changing human life experience in multitude of ways. Such a search may deepen understanding of the appropriateness of our values, paradigms, purposes and approaches to change and developemnt. The aim is to explore aspects of Lewin's work along the emerging scenarios encompassing change and development in pluralistic and evolving complex world. Two future scenarios are developed. One deals with emergence of dominance of economic and competitive values. The other highlights the extension of humanitarian and developmental aspects of the field. It seems at the present pivotal point of vast global, technological, social, and ecological flux Lewin's perspective and contributions are seminal to making appropriate choices in the future paths of change and development. Perhaps, Lewin's vision is as relevant today as it was at the end of the WWII.
 Keywords: Change; Future; Tradition
On the Aesthetic Dimension of Leading Learning and Change 
 Scharmer, Claus Otto Massachusetts Institute of Technology scharmer@MIT.EDU 617 258-8132 
 In 1991, a group of large, primarily U.S.-based corporations came together to found the MIT Center for Organizational Learning. The intent was to foster collaboration in exploring how companies could learn from their experiences in projects of the Centre for Generative Leadership (CGL) with various U.S.-based multinational companiess, on a two year project with a global pharmaceutical company (Scharmer/Versteegen/Kaufer 1999), on case reflections among the SoL consultants, and on the various learning histories of the MIT Center for Organizational Learning. The article is organized into three sections. Section A depicts twelve principles of organizational learning and change. These twelve principles evolved over three stages of development. Section B links the 12 principles with an underlying model of change which builds on and modifies the classical Lewin-Schein model of unfreezing-redefining-refreezing. Section C focuses on the leverage point suggested by the Lewin-Schein model of change; how to better lead and facilitate the unfreezing part of the cycle of change. Suggesting qualities of conversation as the single most important condition, section C presents a model of four generic Fiel-logics of conventional action and discusses how they relate to various levels of unfreezing and change.
 Keywords: Transformational Change; Dialogue; Leadership