Session Summary

Session Number:433
Session ID:S552
Session Title:Inter- and Intra-Group Conflict
Short Title:Group Conflict
Session Type:Division Paper
Hotel:Hyatt West
Floor:LL1
Room:Haymarket
Time:Tuesday, August 10, 1999 8:50 AM - 10:10 AM

Sponsors

CM  (Laurie Weingart)weingart@cyrus.andrew.cmu.edu (412) 268-7585 

General People

Chair O'Connor, Kathleen M. Cornell U. kmo8@cornell.edu 607-255-9102 

Submissions

The effect of cross-cutting social identity on negotiation expectations 
 Connelley, Debra L. State U. of New York, Buffalo dconn@acsu.buffalo.edu (716)-645-2235 
 Conlon, Donald E. Michigan State U. Conlon@pilot.msu.edu 517-432-3519 
 Abstract: This study tests the effect of cross-cutting social identity on intergroup negotiations in organizations characterized as pluralistic. Cross-cutting social groups are shown to reduce the negative effects of ingroup-outgroup discrimination by increasing trust, decreasing expectations of negative behavior, and increasing expectations for organizational justice. Implications for managing intergroup conflict in plural organizations are explored.
 Keywords: social identity; justice; trust
Perspective-taking: Debiasing social thought 
 Galinsky, Adam D. Northwestern U. agalinsky@nwu.edu (847)-467-3596 
 The experiments in this dissertation explored the role of perspective-taking in debiasing social thought and improving intergroup relations. In the first four experiments, perspective-taking was contrasted with stereotype suppression as a possible strategy for achieving stereotype control. Previous research has found that stereotype suppression can ironically make stereotypic thoughts more, rather than less, accessible. In Experiment 1, both perspective-takers and stereotype suppressors expressed fewer stereotypic thoughts about an elderly male compared to a control condition. Only perspective-takers, however, expressed more positive evaluations of the target. Only suppressors, however, demonstrated greater accessibility of the stereotype in a subsequent lexical decision task. In Experiment 2, these results were replicated using a more socially sensitive stereotype. After taking the perspective of an African-American male, perspective-takers rated discrimination against African-Americans to be a continuing, unsolved problem (Experiment 3), but they did not rate, compared to suppressors, that contemporary discrimination was still a significant liability for women (Experiment 4), suggesting that the benefits of perspective-taking may be group specific. Finally, perspective-taking led to the selection of more hypothesis-disconfirming questions, but only when the perspective-taking instructions were particularly vivid and descriptive (Experiment 5). Perspective-taking reduced bias on conscious (narrative essays) and non-conscious tasks (lexical decision tasks), on group-based judgements and on investigatory practices, suggesting that it is a robust strategy for debiasing thought in an increasingly multicultural and diverse social world.
 Keywords: perspective-taking; intergroup conflict; stereotyping
Socio-Emotional and Task-related Conflict in Groups: Implications for Contextual and Task Performance 
 De Dreu, Carsten K. W. U. of Amsterdam ao_dedreu@macmail.psy.uva.nl +31 20 525 6865 
 Two studies examined the relationship between task-related and socio-emotional conflict in groups and group performance (i.e., contextual and task performance). Study 1 surveyed 48 groups and revealed a negative relationship between (the frequency of) task-related conflict and supervisor ratings of contextual performance, and no relationship between socio-emotional conflict and contextual performance. Study 2 (N = 21 teams) showed that the frequency of task-related conflict was negatively related to contextual and task performance, while the intensity of task-related conflict was positively related to contextual and task performance. These results suggest that having a good fight about the group task once in a while is better than unchallenged consensus, or smoldering disagreements all the time.
 Keywords: Conflict; Groups; Performance
Effects of Supervisor-Subordinate Conflict on Perceptions of Supervisors' Leadership Behavior: A Field Study 
 Pelled, Lisa Hope U. of Southern California pelled@almaak.usc.edu (213) 740-6382 
 Xin, Katherine R. U. of Southern California kxin@sba.usc.edu (213)-740-5894 
 Although management scholars have generated a significant stream of research on workplace conflict, there has been a lack of attention to the specific features of conflict between persons at different hierarchical levels. The current study addresses this gap by examining the structure and consequences of conflict in vertical dyads. An analysis of data from 72 supervisor-subordinate pairs reveals that such conflict has a two-factor structure: one factor is pure emotional conflict, and the second factor is mixed conflict, a combination of task and emotional conflict. Both kinds of conflict have negative associations with perceptions of supervisors' leadership behaviors, but pure emotional conflict has stronger negative associations than mixed conflict.
 Keywords: Conflict; Supervisor; Subordinate