Session Summary

Session Number:118
Session ID:S437
Session Title:IAOM: Challenges and Approaches to Quality Management in Latin American Countries
Short Title:IAOM: Challenges & Approaches to Quality
Session Type:Shared Professional Development Workshops
Hotel:Swiss
Floor:LL3
Room:Alpine II
Time:Saturday, August 07, 1999 1:30 PM - 3:00 PM

Sponsors

BPS  (Ming-Jer Chen)BPS99@wharton.upenn.edu (215) 898-0018 
CAR  (Jay Mahoney)Mahoneyj@saturn.montclair.edu (973) 655-7476 
CM  (Laurie Weingart)weingart@cyrus.andrew.cmu.edu (412) 268-7585 
ENT  (Robert Hisrich)rdh7@po.cwru.edu (216) 368-5354 
GDO  (Audrey Murrell)amurrell@katz.business.pitt.edu (412) 648-1651 
HCM  (Jacqueline Zinn)zinn@vm.temple.edu (215) 204-1684 
HR  (Lynn Shore)mgtlms@langate.gsu.edu (404) 651-3038 
IM  (Farok Contractor)farok@andromeda.rutgers.edu (973) 353-5348 
MC  (Anthony Buono)abuono@lnmta.bentley.edu (617) 891-2529 
MED  (James Stoner)Stoner@mary.fordham.edu (212) 765-5573 
MH  (Eileen Kelly)kelly@ithaca.edu (607) 274-3291 
MOC  (Kathleen Sutcliffe)ksutclif@umich.edu (734) 764-2312 
OB  (Robert Liden)bobliden@uic.edu (312) 996-4481 
OCIS  (JoAnne Yates)jyates@mit.edu (617) 253-7157 
ODC  (Rami Shani)ashani@calpoly.edu (805) 756-1756 
OM  (Robert Klassen)rklassen@ivey.uwo.ca (519) 661-3336 
OMT  (Joseph Porac)j-porac@staff.uiuc.edu (217) 244-7969 
ONE  (John Jermier)jermier@groucho.bsn.usf.edu (813) 974-1752 
PNS  (Mary Tschirhart)mtschirh@indiana.edu (812) 855-4944 
RM  (Karen Golden-Biddle)karen.golden-biddle@ualberta.ca (403) 492-8901 
SIM  (Dawn Elm)drelm@stthomas.edu (612) 962-4265 
TIM  (Deborah Dougherty)doughert@business.rutgers.edu (973) 353-1664 

General People

Coordinator Alvarez, Maria Jose Universidad Carlos III, Madrid catinag@emp.uc3m.es (34)-91-6249891 
Presenter Vargas, Gustavo  Instituto de Empresa gustavo.vargas@ie.ucm.es (34)-91-5630318 
Presenter Reynoso, Jaime  Instituto Tecnologico y de Estudios Superiores de Monterrey jreynoso@campus.mty.itesm.mx (34)-91-5630318 
Presenter Martinez, Angel  Universidad de Murcia arml@plc.um.es (34)-969-325618 
Presenter Gonzalez, Merbil  Universidad de Puerto Rico en Mayaguez mragdan@caribe.net (787)-8324040 (3063) 
Presenter Flores, Benito  Texas A&M U. b-flores@tamu.edu (409)-845-4248 

Submissions

Abstract

Coordinator: María Jose Alvarez, Universidad Carlos III, Madrid: “The Record of Iberamerican Firms on Quality Management: A Comparative Perspective.”
Gustavo Vargas, Instituto de Empresas (Madrid) and University of Southern California (Los Angeles): “Quality in the Service Sector as a Challenge for Iberoamerican Firms.”
Jaime Reynoso, Instituto Tecnológico y de Estudios Superiores de Monterrey: “Quality Management in Spain Relative to Other European Countries.”
Angel Martinez, Universidad de Murcia: “Research Quality from the Perspective of Iberoamerican Universities.”
Merbil Gonzalez, Universidad de Puerto Rico en Mayagüez: “Cultural Influences on the Success of Quality Management Initiatives.”
Benito Flores, Texas A&M University.