Session Summary

Session Number:766
Session ID:S98
Session Title:Motivations around Communication and Information Technology
Short Title:Motivations
Session Type:Division Paper
Hotel:Hyatt West
Floor:3
Room:Dusable
Time:Wednesday, August 11, 1999 9:00 AM - 10:20 AM

Sponsors

OCIS  (JoAnne Yates)jyates@mit.edu (617) 253-7157 

General People

Chair Christensen, Edward W. Monmouth U. echriste@mondec.monmouth.edu (732)571-3649 
Discussant Jasperson, `Jon  U. of Oklahoma jjasperson@ou.edu 405-325-2487 

Submissions

A Motivational Model for Resolving Social Dilemmas in Discretionary Databases 
 Kalman, Michael E. SPAWAR Systems Center, San Diego kalman@spawar.navy.mil (619)-553-2988 
 Fulk, Janet  U. of Southern California fulk@usc.edu (213)-740-0941 
 Monge, Peter R. U. of Southern California monge@usc.edu (213)-740-0921 
 Organizations have increasingly become sites of collective action, where task performers rely upon shared databases as flexible means to collect and distribute information widely. A database is discretionary if people supply the information to it voluntarily; successfully providing a discretionary database itself calls for collective action. Like classic public goods, discretionary databases tend to be under-supplied if potential contributors cannot expect to benefit individually when they contribute, and so, choose instead to free ride. It is proposed that organizational participants' identification with the collective (i.e., with the organization) will provide a mechanism to motivate contributions if, in addition, the participants hold several necessary beliefs. These beliefs regard the instrumentality of sharing information to produce positive outcomes for the organization, and participants' individual and collective abilities to share valued information via the database. The proposed motivational model could be extended to predict information sharing by means of any communication medium.
 Keywords: motivation; identification; collective action
Software Piracy: Why Honest People Cheat 
 Allen, Gove N. U. of Minnesota Gove.N.Allen-1@umn.edu (651) 917-3737 
 The software industry looses billions of dollars every year to software piracy. One survey indicates that almost half of the respondents find stealing a chocolate bar worse than stealing software. Peoples attitudes toward honoring fair social exchange are strongly influenced by the evolutionary past. The notion of intellectual property is relatively new and has had little (if any) impact on our evolutionary development. The existence of large, anonymous groups (such as corporations and governments) is also a recent development that has had little evolutionary impact. Thus, people have evolved cognitive mechanisms that govern social exchange for services and tangible goods among individuals and small groups only. The evolved mechanisms that prevent people from cheating in some situations are not present for software companies because they are anonymous entities trying to control social exchange for intangible goods. The role of deception is explored as the trigger that invokes the cognitive mechanism for governing social exchange among individuals for tangible goods. Since deception is often absent when people pirate software, the cognitive mechanism is not invoked. The result is that purveyors of intellectual property face a fundamentally different problem in protecting their products than do other vendors. In fact, some popular attempts such as emphasizing the illegality of copying software may have the result of making the seller seem even more abstract and making it even easier for a potential buyer to copy instead of purchase the software.
 Keywords: Software; Piracy; Cheating
Internet Usage in the Work Environment: A Motivational Study 
 Anandarajan, Murugan  Drexel U. murugan.anandarajan@drexel.edu (215)-895-6212 
 Simmers, Claire A. St. Joseph's U. simmers@sju.edu (610)-660-1106 
 Igbaria, Magid  Claremont Graduate U. Igbariam@cgs.edu (909)-621-8000 
 We used structured equation modeling techniques to examine antecedent and motivating factors impacting Internet usage (time spent on the Internet, accessing work-related web sites, and accessing personal web sites) in the work environment. In 1998 we collected data using a questionnaire sent to alumni of a university in the northeastern United States. Consistent with the technology acceptance model, perceived usefulness, perceived enjoyment, and social pressure were important motivators of time usage and work-related web site access. The effects of the antecedent variables (organizational support, Internet experience, and formal training) on these two indicators of Internet usage were mostly direct, rather than indirect through the motivating factors. As expected, perceived enjoyment was positively related to accessing personal web pages at work. Finally, self-training was significantly related to personal web site access, both directly and indirectly through perceived enjoyment. The findings of the study contribute to an expanding understanding of the factors promoting Internet usage and have important implications for the management of information systems.
 Keywords: Internet usage; work environment; technology acceptance model