Session Summary

Session Number:195
Session ID:S63
Session Title:Information Technology and Organizational Change in Turbulent Environments: Exploring Emergent Technology Designs for Sensemaking
Short Title:S: Emergent IT & Org. Change
Session Type:Showcase Symposium
Hotel:Hyatt West
Floor:LL1
Room:Water Tower
Time:Tuesday, August 10, 1999 3:40 PM - 5:00 PM

Sponsors

OCIS  (JoAnne Yates)jyates@mit.edu (617) 253-7157 
TIM  (Deborah Dougherty)doughert@business.rutgers.edu (973) 353-1664 
ODC  (Rami Shani)ashani@calpoly.edu (805) 756-1756 

General People

Chair Tenkasi, Ram  Benedictine U. rtenkasi@ben.edu 630-829-6212 or 312-397-0082 
Discussant Gephart, Robert P. U. of Alberta robert.gephart@ualberta.ca (403-492-5693 

Submissions

Mutual Sensemaking and Interpretation as the Basis of Knowledge Integration: SPIDER, a Perspective Taking Software for Exploring Knowledge Diversity in Knowledge Intensive Enviornments 
 Boland, Jr., Richard J. Case Western Reserve U. rjb7@po.cwru.edu 216-368-6022 
 Tenkasi, Ram  Benedictine U. rtenkasi@ben.edu 630-829-6212 or 312-397-0082 
 If we are to truly take advantage of the possibilities of Information Technologies for supporting new forms of organizing and decision making in today's hyper-turbulent environments, there is a need for invention of alternatives. Since introduction of computers in organizations, it was intended that they become a key instrument in improving organizational problem solving activities and thereby their adaptation.Despite significant investment in Information Technology, this aim has not been fully accomplished (Brynjolfsson and Yang, 1996). One possible explanation is that the decision-theoretic, choice making image of organizational actors that has traditionally guided the design of information technologies is partly to blame. It has portrayed organizational actors as analyzers of data who solve problems that are presented to them and has encouraged the design of systems that provide them with decision models and a pipeline of data. This is in contrast to a more active, interpretive, sensemaking image of organizational members as interpreters and enactors of a stream of events in their organizations (Weick,1995). Information Technology designs, based on this alternative model that supports human inquiry as a process of subjective meaning making as opposed to a pipeline of data, or data structures created by the analyst, may be more relevant to today's "pluralistic" context of organizations and their turbulent informational environments. We will present for examples of Information Technology that subscribe to this alternative, interpretive sensemaking view of organizational life and explore implications for organizational learning, change and action.
 Keywords: Info.Technology & sensemaking; Info. Technology & org.change; Info.Technology innovations
TOP Modeler: A Tool for Rapid Organizational Redesign 
 Majchrzak, Ann  U. of Southern California amajchrza@bus.usc.edu 213-740-4023 
 Borys, Bryan  U. of Southern California bborys@usc.edu 213-740-2466 
 Gasser, Les  U. of Illinois, Urbana-Champaign gasser@uiuc.edu 217-265-5021 
 If we are to truly take advantage of the possibilities of Information Technologies for supporting new forms of organizing and decision making in today's hyper-turbulent environments, there is a need for invention of alternatives. Since introduction of computers in organizations, it was intended that they become a key instrument in improving organizational problem solving activities and thereby their adaptation.Despite significant investment in Information Technology, this aim has not been fully accomplished (Brynjolfsson and Yang, 1996). One possible explanation is that the decision-theoretic, choice making image of organizational actors that has traditionally guided the design of information technologies is partly to blame. It has portrayed organizational actors as analyzers of data who solve problems that are presented to them and has encouraged the design of systems that provide them with decision models and a pipeline of data. This is in contrast to a more active, interpretive, sensemaking image of organizational members as interpreters and enactors of a stream of events in their organizations (Weick,1995). Information Technology designs, based on this alternative model that supports human inquiry as a process of subjective meaning making as opposed to a pipeline of data, or data structures created by the analyst, may be more relevant to today's "pluralistic" context of organizations and their turbulent informational environments. We will present for examples of Information Technology that subscribe to this alternative, interpretive sensemaking view of organizational life and explore implications for organizational learning, change and action.
 Keywords: Info.Technology & sensemaking; Info. Technology & org.change; Info.Technology innovations
Facilitating Electronic Collaboration in Cross-Functional Teams: The Role of Sensemaking 
 Rura-Polley, Thekla . U. of Technology, Sydney   
 Baker, Ellen . U. of Technology, Sydney   
 Hawryskiewycz, Igor  U. of Technology, Sydney igorh@socs.uts.edu.au  
 If we are to truly take advantage of the possibilities of Information Technologies for supporting new forms of organizing and decision making in today's hyper-turbulent environments, there is a need for invention of alternatives. Since introduction of computers in organizations, it was intended that they become a key instrument in improving organizational problem solving activities and thereby their adaptation.Despite significant investment in Information Technology, this aim has not been fully accomplished (Brynjolfsson and Yang, 1996). One possible explanation is that the decision-theoretic, choice making image of organizational actors that has traditionally guided the design of information technologies is partly to blame. It has portrayed organizational actors as analyzers of data who solve problems that are presented to them and has encouraged the design of systems that provide them with decision models and a pipeline of data. This is in contrast to a more active, interpretive, sensemaking image of organizational members as interpreters and enactors of a stream of events in their organizations (Weick,1995). Information Technology designs, based on this alternative model that supports human inquiry as a process of subjective meaning making as opposed to a pipeline of data, or data structures created by the analyst, may be more relevant to today's "pluralistic" context of organizations and their turbulent informational environments. We will present for examples of Information Technology that subscribe to this alternative, interpretive sensemaking view of organizational life and explore implications for organizational learning, change and action.
 Keywords: Info.Technology & sensemaking; Info. Technology & org.change; Info.Technology innovations
Knowledge Creation Through Interpretation: The Role of Computer-Mediated Simulations in a Laboratory Enviornment 
 Thatchenkery, Tojo Joseph George Mason U. joseph@gmu.edu 703-993-3808 
 Behara, Ravi  Florida Atlantic U. rbehara@fau.edu 561-691-8513 
 Kenney, Con  FannieMae con_keney@fanniemae.com 202-752-3666 
 If we are to truly take advantage of the possibilities of Information Technologies for supporting new forms of organizing and decision making in today's hyper-turbulent environments, there is a need for invention of alternatives. Since introduction of computers in organizations, it was intended that they become a key instrument in improving organizational problem solving activities and thereby their adaptation.Despite significant investment in Information Technology, this aim has not been fully accomplished (Brynjolfsson and Yang, 1996). One possible explanation is that the decision-theoretic, choice making image of organizational actors that has traditionally guided the design of information technologies is partly to blame. It has portrayed organizational actors as analyzers of data who solve problems that are presented to them and has encouraged the design of systems that provide them with decision models and a pipeline of data. This is in contrast to a more active, interpretive, sensemaking image of organizational members as interpreters and enactors of a stream of events in their organizations (Weick,1995). Information Technology designs, based on this alternative model that supports human inquiry as a process of subjective meaning making as opposed to a pipeline of data, or data structures created by the analyst, may be more relevant to today's "pluralistic" context of organizations and their turbulent informational environments. We will present for examples of Information Technology that subscribe to this alternative, interpretive sensemaking view of organizational life and explore implications for organizational learning, change and action.
 Keywords: Info.Technology & sensemaking; Info. Technology & org.change; Info.Technology innovations